Frequently asked questions from our customers
When will I find the pick-up date?
On the eve of departure day during the period from 18:00 to 21:00 h you get a call from the
Touristik4you scheduling, telling you the exact pick up time.

What happens if I am not at home?
We are trying to reach, no matter how often we need or if it is available, talk to your answering machine. They have given us your mobile number, no problem, we call them.
You are not reached by telephone for the stated period. Then please contact us on our Order acceptance Touristik4you Telephone 06192 2004386 and let us know before or at what point we can reach you or when you can call us back.

What if the vehicle does not come?
If a vehicle is really late times, the driver call back to you, but this does not happen, please call 15 minutes after the agreed time, to the following number: 0162 3945588

Is insured my transfer?
The transfer is insured, which means if the flight is missed, joins our company insurance. Prerequisite for the insurance, we determine the collection time and the trips must be planned, the guests have at least 2 hours before departure for European flights and 3 hours before departure for flights into the U.S. be at the airport. With no assurance of force majeure occurs. In the case of a pick-up time provision from the customer does not Touristik4you still part of the selected performers Touristik4you a guarantee of timely achievement of the airport.
 
How do I know when returning to my drivers?
The driver will call to mobile number if exists, and shares its site with you, or the driver holding up a shield of Touristik4you, please go to our driver and report to him.

The venues are:
Station Frankfurt / Main: Southern Exit
Airport: At the meeting point of the respective terminals: Terminal 1>> in the range B1, Terminal 2>> in the range E, or the meeting place will be agreed by telephone.

Despite an intensive search, I can find the driver with no shield, what can I do?
If you do not immediately recognize a driver, please remain at the specified venues. Especially in case of deviations from the specified arrival date, whether sooner or later, Any changes may occur and thus may be delayed. Especially at the airport, it can happen at the same time other passengers on a different terminal are being received. Should the need arise for a quarter does not change the situation, please call the following telephone number 0162 3,945,588th

The specified data arriving no longer vote?
When changing the date, flight number or departure time, please inform us or with the help of the guide. You can reach us at:
Phone: +49 (0) 6192 / 2004386
Fax: +49 (0) 6192 / 2004387
Email: info@touristik4you.de

I missed my connecting flight, what now?
When this occurs, please contact us at the mobile number on the card given them, or call us at
Touristik4you Telephone 06192 / 2004386 at.

How and Where can I book?
You can easily and quickly book 24 hours a day via our website or call the booking hotline: 06192 2004386 between 09.00 and 20.00 clock clock.

What is the latest date when I book?
You can book your travel over the Internet up to 3 days before collection. If you need a short transfer takes place, please contact our booking hotline: 06192 / 2004386

How far in advance can I book?
The sooner the better until the following year and appointments are no problem.

Do I get a booking confirmation?
We'll send you an e-mail with a confirmation. When booking on the booking hotline you can choose to receive a reservation confirmation from us.

Backup system for children
Of course, we consider infant carriers, child seats and booster seats for small passengers are available. However, experience shows that it is useful to take their own child seat. The seat is adjusted to its passengers, that child feels familiar, which shows itself especially for children with unusual driving a positive impact. Of course, we accept the storage of your child seat free of charge until his return.

How and when do I pay the transfer?
When booking via the website or the booking hotline you can pay the cash upon arrival at the airport trip. If you pay book round-trip, so the fees due for the two trips already on the way there. You want to pay without cash, you transfer the amount not later than 3 working days before starting the first journey. The account we will share with you on request.

Can I book other trips?
Of course, we also offer you the possibility to join us in any kind of passenger transport. Whether chauffeur services, health club or special trips all the journeys you can visit our Touristik4you booking hotline 06192 2004386 or subscribe via e-mail. There they will advise you on account individual needs and is specifically for your needs the correct timing and type of vehicle available.

What waiting periods can arise?

If you book the transfer station fare is ideal for the outward and return journey in a waiting period of up to 1 hours incurred (other boarding passengers).